If you are not satisfied with the product you received, we’ll be more than happy to solve your issue.
However, to qualify a refund, items should be unused and unworn, in their original packaging and in saleable condition.
Returns should be made within 7 days from the delivery.
In this case, the customer pays the transportation cost for the return.
The full value of the item purchased (shipping costs excluded) will be refunded as long as we process the returned item, within 7 days. You will be notified via email when the transaction has taken place.
NOTE
All the products that are on sale or they are customized, are not refundable. We only accept refunds for items damaged in transit.
Prior to returning the item please contact us at info@thedressmaker.gr in order to provide you with instructions.